How do I ask a question about a transaction?
Scenario: When I view my transactions on the Account Details page, I notice a problem with one of the transactions, and I want to ask a question about it.
Solution: I use the Account Details page to send an inquiry about the transaction.
- On the Account Details page, I locate the transaction, then click or tap to view any additional details.
- In the transaction details, I click or tap Ask about transaction to send a message about the transaction.
If you have any further questions about this, call us at 206.398.5500 or send us a message.