How do I create a secure message?

You can create a secure message in online banking or the mobile banking app.

To create a secure message:

1. In the Navigation menu, click or tap Profile > Messages.
2. Click the "Compose New" link in the upper-right corner of the title bar. A new screen will display.
3. Select the category that is most applicable to your message content.
4. If your message is related to a specific account, select your account from the drop-down list.
5. Enter Subject and Message.
6. You can choose to be notified by email that a response to your message is waiting in your secure Internet Banking.
7. Click "Send" to send your message.

If you have any further questions about this, call us at 206.398.5500 or send us a message.