How do I log off?
Logging off online banking or the mobile banking app is an important part of keeping your financial information secure. You can log off voluntarily when you finish using online banking or the mobile banking app. In addition, online banking and the mobile banking app can log you off involuntarily after a certain amount of time elapses. If you navigate from online banking to another site and do not close the browser, you may remain logged in to online banking until the session ends. This can make it possible for someone else who uses the desktop to possibly access data from your previous online banking session. The session ends when you log off, close your browser or close the mobile banking app. Note: By default, the session will also automatically timeout and close after ten minutes of inactivity. The exact time may vary depending on us. Caution: To maximize the security of your online information, you should always log off to end your online banking session. To log off
- In the Navigation menu, click or tap Log Off.
To help ensure your security, we automatically log you off when you have been logged in for an extended period. This session timeout is designed to protect the security of your financial information. There are two types of session timeouts.
| Timeout type | Notes |
|---|---|
| Logged in but inactive | Protects you if you are logged in and inadvertently leave your device. A warning message appears to give you a chance to stay logged in. If you miss the warning message, you can immediately log back in on the same browser or device, restoring your session and any tasks that you were working on. If you enter an incorrect password, any pending work is discarded. |
| Logged in but exceed session time limit | Limits the maximum time of any session. When the maximum time ends, you are prompted to save your work and log off manually. If you do not log off manually, we automatically log you off. |
If you have any further questions about this, call us at 206.398.5500 or send us a message.