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What is an EMV chip?

EMV stands for Europay, Mastercard®, and VISA®. EMV chip technology is becoming the global standard for credit card and debit card payments. 

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How do I call a specific branch?

If you’re inquiring about specific branch numbers, currently all incoming calls are routed to our contact center at Fortis Edge Capital’s HQ, at 206.398.5500.

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What is your mailing address?

Our mailing address is Fortis Edge Capital, 1521 1st Ave S, Ste 500, Seattle, WA 98134. All loan payments, deliveries, and other mailed correspondence are received at this location, except for Visa Payments which should be mailed to PO Box 2711, Omaha, NE 69103-2711.

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If I need my credit limit raised, do I have to come in to a branch? Can I do it online?

To increase your credit card limit, you may call into our lending department, at 206.398.5500, option 3 between the hours of 8:00 a.m. - 6:00 p.m. Monday through Friday, and 10:00 a.m. - 2:00 p.m. on Saturdays.

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Where can I find the closest Automated Teller Machine (ATM)?

Fortis Edge Capital has ATMs available throughout the greater Seattle area. Plus, as a member, you have access to nearly 30,000 surcharge-free ATMs through the co-op network.

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What is Phishing?

Phishing is a technique that uses fake emails or fraudulent websites to gain personal information for purposes of identity theft. The fraudulent email messages and/or websites are designed to trick recipients into divulging personal financial data such as credit card numbers, online banking login credentials, social security numbers, etc.

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What is the minimum balance for a money market account at Fortis Edge Capital?

Our money market accounts have a minimum balance of $1,000. 

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Does Fortis Edge Capital offer student loans?

No, we do not currently offer student loans.

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Does Fortis Edge Capital log me off after a session timeout?

To help ensure your security, we automatically log you off when you have been logged in for an extended period.

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Does Fortis Edge Capital offer currency exchange services?

Unfortunately, we do not provide currency exchange services at this time.

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