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Showing results for "personal loans auto loans".

How do I configure a mobile authorization code?

You can use a mobile authorization code (MAC) to approve a Commercial transaction in a telephone call. We can send authorization requests to you at an email address, a telephone number, or both.

What if I have questions about my loan application?

If you have questions regarding your application, or need to update us with information, please call our Lending Department at 206.398.5500 and press option 2.

How long does it take to get a home equity application approved?

The approval process is dependent on the number of applications received, but usually only takes a couple of days, once we receive a completed application.

How do I send a message about a transactions on the Activity Center page?

You can use the Activity Center page to send a message about a transaction.

What are the Skip-A-Pay program eligibility requirements?

There are several requirements for being eligible to participate in our Skip-A-Pay Program. The loan must have been open for at least six months, the loan cannot be more than 11 days past due at the time the skip-a-pay request is made, and more.

How do I pay a bill using Bill Pay?

One you are enrolled in Payments and you have added payees, you can use the Payments page to select a payee and pay a bill.

How do I search for a transaction on the Activity Center page?

When searching transactions in Activity Center, you can search across multiple types of information, not just the transaction description.

How do I receive my tax documents from Fortis Edge Capital, like a 1099-INT?

Most tax documents are sent out on January 31st, with the exception of IRS Form 5498 which is sent by May 31st.

How do I make advances (draw money) from my line of credit (LOC)?

You can make an advance directly into your Fortis Edge Capital checking or savings account through Online Banking. You can call our Contact Center and request an advance.

How do I export transactions?

You can export transactions from the Account Details page to a file format that you select. Export formats will vary depending on the settings. Currently, you can only export in Online Banking.

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