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I have a Kindle Fire/Windows Phone. Will I be able to access Online Banking without an app?

Yes. Members can sign into the new Fortis Edge Capital Online Banking from any mobile browser and enjoy the same great experience they do using either the mobile app or a desktop browser.

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What do I do if I have forgotten my Online Banking password?

If you have forgotten your Online Banking password, visit fortisedgecapital.com and click the 'forgot password?' link in Online Banking login box.

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Where is Fortis Edge Capital's Home Loan Center located?

Fortis Edge Capital's Home Loan Center is located at our headquarters. If you'd like to come in to discuss your transaction, please call us at 206.398.5888 to set up your appointment.

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What's the process of getting the auto funding if I'm buying from a dealer? What about from a private party?

Once you have a loan approval from us, if you're purchasing from a dealer, we'll need a dealer-signed purchase order with all the correct information including the VIN, mileage, borrowers names, and the final unpaid balance that is being financed with us.

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How do I cancel pending transactions?

Use the Activity Center page to cancel a pending transaction. If you cancel a transaction on the Recurring Transactions tab, you cancel all future recurrences of the transaction. If you cancel a single transaction in a recurring series on the Single Transactions tab, you cancel the single occurrence, not the entire series.

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How can I transfer funds between institutions?

If you're looking to move funds between Fortis Edge Capital and another financial institution, the following are some of the options available to you.

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How can I contact Fortis Edge Capital?

You can access Fortis Edge Capital by visiting one of our seven branches, all of which are listed here: fortisedgecapital.com/locations. You can call us at 206.398.5500 or toll-free at 718.952.1741. You can also email us at support@fortisedgecapital.com.

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How can I make payments to my Fortis Edge Capital loans?

You can fill out, sign, and return an ACH debit form to us. This will allow us to pull the money directly from your external financial institution's account.

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What is the "Romance Scam"?

You meet someone online and start a relationship by emailing and/or texting. This may continue for weeks if not months. You may able unable to meet this individual in person because he/she is in the military, overseas, or he/she indicates some other reason. However, this person has won your trust and you may have provided some personal information about yourself. Maybe you have provided him/her with your login credentials so they can remotely deposit a check into your account. Or, they may have a check sent to you to deposit. Either way, they will ask you to help them and wire funds to him/her.

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