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What are the fees for making transactions in foreign currencies or while traveling?

Purchases and cash withdrawals made in foreign currencies will be debited from your account in U.S. dollars.

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How do I export transactions?

You can export transactions from the Account Details page to a file format that you select. Export formats will vary depending on the settings. Currently, you can only export in Online Banking.

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What is the "Credit Card Telephone Scam"?

Please be aware of the following and note that the callers do not ask for your card number as they already have it. They are looking for you to provide the three-digit security code on the back of your card located next to the signature block.

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How much unsecured credit can I have?

Qualified borrowers are eligible for up to $50,000 of combined unsecured credit with Fortis Edge Capital, subject to income requirements, including VISA® and limits on lines of credit.

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Does Fortis Edge Capital offer accounts for non-profits?

Fortis Edge Capital does not have any specific criteria for the creation of nonprofit accounts. Depending on how the nonprofit is organized, we would need various pieces of documentation.

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Where can I find my account number and routing number?

The routing number is at the bottom of the page at fortisedgecapital.com. You can find account numbers on your statement and under 'Account Details' in online banking.

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Do I have to pay advances on my line of credit (LOC) in full?

No. You certainly can pay your advances in full, and you will pay less in interest if you do. However, if you carry a balance on your LOC from month-to-month, you will have minimum monthly payments of 2.75% of the outstanding balance or $25, whichever is greater.

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How do I update Text Banking preferences?

To update the Text Banking number in the Navigation menu, click or tap Settings and Alerts, then Enrollment.

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How do I connect my Fortis Edge Capital account to my Mint account?

If you are having trouble with Mint or another third party aggregator, please call us at 206.398.5500 or log into Online Banking and send us a Secure Email.

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What do I need to know about the UUX banking experience?

The Unified User Experience (UUX) in online banking and the mobile banking app provides you with the same account management experience on your desktop, tablet, and smartphone.

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