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Where can I find my account number and routing number?

The routing number is at the bottom of the page at fortisedgecapital.com. You can find account numbers on your statement and under 'Account Details' in online banking.

What do I do if I have forgotten my Online Banking password?

If you have forgotten your Online Banking password, visit fortisedgecapital.com and click the 'forgot password?' link in Online Banking login box.

When will my deposited funds become available?

Cash is made available after the deposit is made. Checks or other negotiable items will have at least $225.00 made available immediately, with a two business day hold in place to ensure the check can be cleared.

How can I modify my Online Banking alert and notification settings?

To modify non-credit card notifications being received, please log in to your Online Banking and go to Profile > Alerts.

What is the maximum amount guaranteed to be protected By NCUA?

Per the information at the official website of the NCUA; Your accounts are insured up to $250,000 per account owner, per credit union, for each account ownership category.

What is Apple Pay®?

Apple Pay^® is a mobile payment and digital wallet service by Apple Inc. that lets users make payments using the iPhone 6, 6 Plus, and later, Apple Watch-compatible devices (iPhone 5 and later models), iPad Air 2, iPad Pro and iPad Mini 3 and later.

Why is my debit or credit card being declined?

We're sorry to hear that you're experiencing some declines using your cards. This can be caused by several factors that we can briefly go over.

What are some tips for ATM Security?

ATMs can be subject to fraud, vandalism, and burglary. They can also be the scene of robberies. Consider the following tips when using an ATM.

How long do I have to pay off any advances on my line of credit (LOC)?

If you pay only the minimum payment required each month, it will typically take you around four years to pay off your balance, assuming you don’t make additional advances.

How do I find a branch or ATM?

When you search for a location, your browser or device may ask for permission to access location information. If your location is available, branches or ATMs are sorted by their distance from you. If your location is not available, a default list of branches and ATMs appears.

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