How do I cancel a bill payment?

You can use the Bill Pay page to cancel a pending bill payment that you created.

To cancel a bill payment:

1. In the Navigation menu, click or tap Bill Pay.
2. The Search Payments area lists all of the pending and processed bill payments. Click or tap Pending to view the pending bill payments.
3. In the list of pending bill payments, click or tap the pending bill payment that you want to cancel. A message appears with the status of the bill payment.
4. Click or tap Cancel Payment. When the payment has been canceled successfully, a message appears.
5. Click or tap Close.

If you have any further questions about this, call us at 206.398.5500 or send us a message.