How do I update my personal and contact information?
You can update your personal information with us through your Online Banking. Once logged in, select Profile > Profile Updates > Address and Phone number or Profile > Profile Updates > Email Address.
If you do not have online banking or have trouble updating the information for whatever reason, you may update us by going into a branch, sending us a secured message through our Online Banking, or calling in to member services. Our member service team is available at 206.398.5500 between the hours of 8:00 a.m. - 6:00 p.m. Monday through Friday, and 10:00 a.m. - 2:00 p.m. on Saturdays. We would be happy to assist with updating your address over the phone.
If you have any further questions about this, call us at 206.398.5500 or send us a message.