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Showing results for "personal services fraud education".

What is the "Credit Card Telephone Scam"?

Please be aware of the following and note that the callers do not ask for your card number as they already have it. They are looking for you to provide the three-digit security code on the back of your card located next to the signature block.

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Why is my debit or credit card being declined?

We're sorry to hear that you're experiencing some declines using your cards. This can be caused by several factors that we can briefly go over. 

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What is the USA Patriot Act?

The USA Patriot Act was enacted in 2001 in response to the 9/11 terrorist acts. The intent is for banks, credit unions and other financial institutions to verify the identity of all people who do business with them.

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Is Fortis Edge Capital hiring?

At Fortis Edge Capital, we understand how valuable our employees are to the success of the credit union. After all, it is our staff members who directly provide the excellent service our membership expects and deserves.

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What is the "Mystery Shopper Scam"?

Here is the breakdown of the Mystery Shopper Scam and ways you can recognize one.

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How do I choose a strong password?

A strong password helps you protect your account. To create a strong password, keep in mind the following guidelines.

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What is the difference between a Traditional IRA and a Roth IRA?

IRAs are a great way for you to save for the future. Your IRA can consist of a range of investments from savings accounts, stocks, bonds, and certificates of deposit or share certificates. You can contribute to your IRA up to a certain limit each year and if you're over 50, you are allowed an additional "catch up" contribution.The tax advantages of a Traditional or Roth IRA depend on your annual income and whether you are covered by your company's retirement plan.

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How do I replace my debit card?

To obtain a new debit card, please either stop by a branch to have one printed for you on the spot, or call in to member services at 206.398.5500 between 8:00 a.m. - 6:00 p.m. Monday through Friday, and 10:00 a.m. - 2:00 p.m. on Saturdays, and we will ship one to your address. Please allow 5-8 business days for shipping.

If you have any further questions about this, call us at 206.398.5500 or send us a message.
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What is the "Unexpected Inheritance Scam"?

You are contacted and advised you are the beneficiary to an inheritance of a foreign individual.

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