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Where can I find payoff information for my loans?

If you’re looking for payoff information and are a signer on the loan in question, you may call in to member services at 206.398.5500.

How do I connect my Fortis Edge Capital account to my Mint account?

If you are having trouble with Mint or another third party aggregator, please call us at 206.398.5500 or log into Online Banking and send us a Secure Email.

How can I contact Fortis Edge Capital?

You can access Fortis Edge Capital by visiting one of our seven branches, all of which are listed here: fortisedgecapital.com/locations. You can call us at 206.398.5500 or toll-free at 718.952.1741. You can also email us at support@fortisedgecapital.com.

If I need my credit limit raised, do I have to come in to a branch? Can I do it online?

To increase your credit card limit, you may call into our lending department, at 206.398.5500, option 3 between the hours of 8:00 a.m. - 6:00 p.m. Monday through Friday, and 10:00 a.m. - 2:00 p.m. on Saturdays.

How do I call a specific branch?

If you’re inquiring about specific branch numbers, currently all incoming calls are routed to our contact center at Fortis Edge Capital’s HQ, at 206.398.5500.

Where is Fortis Edge Capital's Home Loan Center located?

Fortis Edge Capital's Home Loan Center is located at our headquarters. If you'd like to come in to discuss your transaction, please call us at 206.398.5888 to set up your appointment.

What if I have questions about my loan application?

If you have questions regarding your application, or need to update us with information, please call our Lending Department at 206.398.5500 and press option 2.

How do I stop payment on a check?

In order to submit a stop payment, you can either go to a branch or call in to our member service team at 206.398.5500 between the hours of 8:00 a.m. - 6:00 p.m. Monday through Friday, and 10:00 a.m. - 2:00 p.m. on Saturdays.

How do I put a stop payment on a check?

How can I find my Online Banking Login ID or Username?

In order to verify your username, we request that you call in to our member service team at 206.398.5500 between the hours of 8:00 a.m. - 6:00 p.m. Monday through Friday, and 10:00 a.m. - 2:00 p.m. on Saturdays.

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