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What is your mailing address?

Our mailing address is Fortis Edge Capital, 1521 1^st Ave S, Ste 500, Seattle, WA 98134. All loan payments, deliveries, and other mailed correspondence are received at this location, except for Visa Payments which should be mailed to PO Box 2711, Omaha, NE 69103-2711.

Who can make deductible contributions to my Individual Retirement Account (IRA)?

Deductible up to annual contribution limit can be made by the following individuals.

Where can I find payoff information for my loans?

If you’re looking for payoff information and are a signer on the loan in question, you may call in to member services at 206.398.5500.

How do I update the Credit Union with my new name?

Fortis Edge Capital requires two pieces of documentation to update a member's name.

How do I update security alerts?

Scenario: I want to see which security alerts are required. I also want to enable some optional security alerts and disable others. Finally, I need to change how I receive security alerts.

Do you have a subordination requirements checklist for existing open-end line of credits?

We do have a subordination checklist form we can provide to you. Please contact our Mortgage Group for more information.

How do I view the account information on the homepage of Online Banking?

The following information appears on the Home page for each account.

How do I change my online banking password?

You can change your account password for online banking and the mobile banking app. You use the same password for both.

How do I update my statement delivery settings?

To enroll in eStatements.

How do I transfer balances from another loan or credit card?

If you're wanting to refinance your vehicle, boat, or RV, we'll be going through the steps with you once we have a decision on your loan application.

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